How to Put Booking, Reminders & Revenue on Autopilot
Deliver a seamless patient journey from click to care — and beyond.
A Unified Solution for the Modern Patient Journey
The Vital Interaction & Clearwave Advantage
Short sentence: See the patient-first solution specialty practices are using to deliver a frictionless experience that empowers staff and fuels profits.
Pre-Visit
The features practices use to say 'Yes' to more bookings and 'No' to appointment gaps and no-shows.
Key features: Referral Management, Online Scheduling, Eligibility Verification, Appointment Reminders, Pre-Registration, Clinical Intake, Patient Education
Success in Action
- 174% Increase in monthly visits after adding online scheduling
- 56% Decrease in no-show rates on average
- 5.71% Average No-Show Rate
- 68% Reduction in inbound call volume
During Visit
The features practices use to say 'Yes' to higher collections and 'No' to long wait times.
Key features: Patient-Led Registration, Point-of-Service Payments
Success in Action
- 96% Co-pay collection rate via digital, patient-led registration
- 96% Patient adoption of self-registration
- 90% Drop in check-in times at 2-3 minute averages per patient
Post-Visit
The features practices use to say 'Yes' to 5-star reviews and 'No' to patient and profit leaks.
Key features: Reputation Management, Text-to-Pay
Success in Action
- 36.6% YoY increase in appointments per doctor per day
- $215-450k Increase in new revenue driven
- 100% Drop in rejected claims caused by data errors
Between Visits
The features practices use to say 'Yes' to ongoing engagement and 'No' to lost revenue.
Key features: Email Marketing, Two-Way-Texting, Mass Messaging, Patient Reactivations, Patient Recalls
Success in Action
- 62% Of patients schedule same day as message sent
- 48% Bookings scheduled after patient referral reactivation message
- 32% Bookings scheduled after no-show/cancellation reactivation message
- 29% Bookings scheduled after annual reactivation message
- 300% Increase in conversion to high-value procedures
Fuel Higher Patient Acquisition, Payments and Retention – While Saving Staff Time
Ready to say “Yes” to working smarter and “No” to staff churn and overtime? By operationalizing the features above across your patients’ journey, you can help your staff get more done every day. High-growth practices are already seeing significant time savings like:
- 68% Fewer inbound calls from concerned patients
- 67% Increase in physician team with no additional staff needed
- 50% Reduction in outbound call volume
- 25% Drop in FTEs, reallocating personnel where needed
- 87% Drop in staff workloads across the patient journey
Ready for Higher Patient Satisfaction, Stronger Loyalty and Sustainable Growth?
Combined the power of Clearwave and Vital Interaction — see the all-in-one approach!