The 2024 Collections Formula for Success

What You'll Learn:

Patient collections represent one of the largest operational areas of focus for many healthcare organizations. However, industry data shows that despite a significant focus on increasing collections, healthcare organizations often find themselves collecting a fraction of their outstanding balances.

It’s time to put an end to burdensome collections challenges in 2024.

We brought together two healthcare leaders who shared the 2024 collections formula for success. By the end of this session, you will better understand how to fuel patient acquisition through self-service options, patient transparency through patient cost estimation, and increased revenue through collection before or at time of service.

In this session, you’ll learn: 

  1. An overview of collections challenges 
  1. Patient acquisition techniques and impact 
  1. Patient transparency strategies and impact 
  1. How to leverage patient acquisition & patient cost estimates 


  • Andrew Harding | VP of Customer Success & Co-Founder, Rivet
  • Brian Stone  |  Chief Strategy Officer & Co-Founder, Clearwave